Privacy & GDRP Policy
Last updated: 18 October 2026
1. Introduction
Print of the Dead respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit printofthedead.co.uk, contact us, make a purchase, download digital products, subscribe to marketing communications or otherwise interact with our website.
For the purposes of UK data protection law, the data controller is:
Print of the Dead
Address: Meadow Wood, Levens, Kendal, LA8 8EY, United Kingdom
Email: help@printofthedead.co.uk
Website: printofthedead.co.uk
This policy is intended to explain our practices under applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.
2. Information We May Collect
Depending on how you use our website, we may collect and process information such as:
- Your name
- Your email address
- Information you provide through our contact form
- Information relating to purchases and transactions
- Information required to provide digital products and downloads
- Communications you send to us
- Newsletter and marketing preferences
- Technical information relating to your visit to our website
- Website usage and analytics information
- Cookie and similar technology information
- Information associated with payments, where necessary for processing a transaction
We aim to collect only the information reasonably necessary for the relevant purpose.
3. Purchases and Digital Products
Print of the Dead sells digital products, including STL files, directly through printofthedead.co.uk.
You do not need to create a customer account in order to make a purchase.
When you purchase a product, we may process information such as your name, email address and transaction information where required to:
- Process your order
- Confirm your purchase
- Provide access to your digital product
- Deliver your download
- Deal with customer service enquiries
- Keep appropriate transaction and business records
- Prevent fraud or misuse
- Meet our legal, accounting and regulatory obligations
The lawful bases we may rely upon for this processing include performance of a contract, compliance with a legal obligation, and, where appropriate, our legitimate interests in operating and protecting our business.
4. Payment Information
Our website offers payment methods which may include:
- Credit and debit cards
- PayPal
- Google Pay
- Apple Pay
- Square
- Link
Payments may be processed through third-party payment service providers.
Where a third-party payment provider processes your payment information, its handling of your information will also be governed by its own privacy terms and policies.
Print of the Dead does not intentionally collect or retain complete payment-card details where these are processed securely by the relevant payment provider.
5. Newsletter and Marketing Communications
We may offer you the opportunity to receive newsletters, product announcements, new-release information, offers and other marketing communications from Print of the Dead.
Our newsletter and email marketing services are provided using IONOS.
Where consent is our basis for electronic marketing, you will be given an appropriate opportunity to indicate that you wish to receive marketing communications.
In some circumstances, we may be permitted to contact existing customers about our own similar products or services where the requirements of applicable electronic marketing legislation are satisfied.
You can unsubscribe from marketing communications at any time by:
- Using the unsubscribe facility provided in our marketing communications, where available; or
- Contacting help@printofthedead.co.uk.
ICO guidance confirms that people have an absolute right to object to or opt out of direct marketing at any time. Direct marketing guidance [ico.org.uk]
We will not require you to continue receiving marketing communications as a condition of purchasing products unless there is a separate lawful reason for that communication.
6. Contact Forms and Communications
If you contact us through our website contact form or by email, we will use the information you provide to respond to your enquiry and communicate with you.
This might include your:
- Name
- Email address
- Message
- Order or product information you provide to us
We may retain communications where reasonably necessary to deal with your enquiry, maintain business records, resolve disputes or protect our legal rights.
7. Cookies
Print of the Dead uses cookies and/or similar technologies on its website.
Cookies are small files or pieces of information that can be stored on a device when a website is visited. They may be used to enable essential website functionality and, subject to applicable requirements, help understand website usage, analytics and marketing performance.
Cookies may include:
Essential cookies:
Cookies necessary for our website, shopping or payment functionality to operate correctly.
Analytics cookies:
Cookies or similar technologies used to help us understand how visitors use our website.
Marketing cookies:
Technologies that may be used to measure or improve marketing activities.
Where consent is legally required for non-essential cookies or similar technologies, we will seek appropriate consent.
The ICO states that organisations must tell people about cookies, explain what they do and why they are used, and obtain consent where required. It identifies an exception for cookies that are essential to provide an online service requested by the user. Cookies and similar technologies [ico.org.uk]
8. Google Analytics
We use Google Analytics to help us understand how visitors interact with our website.
This may involve the collection of technical and usage information relating to your interaction with the website.
Where required, analytics technologies will only be used after the appropriate cookie or similar consent has been obtained.
You can manage applicable cookie preferences through the cookie controls available on our website.
9. IONOS and Website Services
Our website is operated using IONOS / MyWebsite Now, and we also use IONOS services for website-related functionality and marketing.
As a result, certain information may be processed through services supplied by IONOS where necessary to provide the website and its associated functions.
Third-party service providers processing personal information on our behalf are expected to handle that information appropriately and in accordance with applicable contractual and data-protection requirements.
10. How We Use Personal Information
We may use personal information to:
- Process purchases
- Deliver digital products and STL downloads
- Send order-related communications
- Respond to customer enquiries
- Provide customer support
- Operate and maintain our website
- Analyse website usage
- Improve our website, products and customer experience
- Conduct permitted marketing activities
- Maintain business and transaction records
- Detect or prevent fraud and misuse
- Protect our business and intellectual property
- Meet legal, regulatory, tax and accounting requirements
We will not use personal information for incompatible purposes without an appropriate lawful basis.
11. Our Lawful Bases
Depending on the circumstances, we may process personal information on one or more of the following bases:
Contract
Where processing is necessary to fulfil a purchase or provide a product or service requested by you.
Consent
Where you have given us valid consent for a particular purpose, such as certain marketing or non-essential cookie activities.
Legitimate Interests
Where processing is reasonably necessary for a legitimate business purpose and those interests are not overridden by your rights and interests.
Legal Obligation
Where we need to retain or process information to comply with a legal or regulatory obligation.
12. Sharing Your Information
We do not sell your personal information.
We may share or make personal information available to trusted third-party service providers where reasonably necessary to operate our business.
These may include:
- Website hosting and website service providers
- Payment processors
- Email and newsletter providers
- Analytics providers
- IT and technical service providers
- Professional advisers
- Accountancy or legal services
- Government, regulatory or law-enforcement authorities where legally required
Information will only be shared where there is an appropriate reason for doing so.
13. International Customers and Data Transfers
Print of the Dead sells products to customers in countries including the United Kingdom, United States and Canada.
Some of the organisations that provide services to us may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps where required by applicable data-protection law to ensure that the information receives appropriate protection.
14. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling legal, tax, accounting, contractual or regulatory requirements.
Different categories of personal information may therefore be retained for different periods.
Marketing information may be retained while you remain subscribed or for as long as reasonably required to maintain an appropriate record of your marketing preferences.
Where information is no longer required, we will take reasonable steps to delete or anonymise it where appropriate.
15. Security
We take reasonable organisational and technical precautions to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
We also use established third-party providers for functions such as website hosting and payment processing.
However, no internet-based system can be guaranteed to be completely secure.
16. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Object to direct marketing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
Withdrawing consent does not affect the lawfulness of processing which took place before consent was withdrawn.
To make a request regarding your personal information, please contact:
We may need to verify your identity before fulfilling certain requests.
17. Direct Marketing Rights
You have the right to object to the use of your personal information for direct marketing.
If you no longer want to receive marketing emails from Print of the Dead, you can unsubscribe using the facility provided in our communications where available or contact:
We will respect valid marketing opt-out requests.
The ICO specifically states that people have an absolute right to object to or opt out of direct marketing at any time. Direct marketing guidance [ico.org.uk]
18. Children's Privacy
Print of the Dead does not intentionally collect personal information from children for marketing purposes.
If we become aware that personal information has been collected in circumstances where we are not permitted to process it, we will take appropriate steps to address the situation.
19. Third-Party Websites and Services
Our website may contain links to third-party websites or use services provided by third-party organisations.
Third-party websites and services operate under their own privacy policies and terms. We recommend reviewing the privacy information provided by those organisations when interacting with them.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.
The latest version will be published on printofthedead.co.uk, and the "Last updated" date at the top of this policy will be changed where appropriate.
21. Complaints
If you have concerns about how Print of the Dead has used your personal information, please contact us first so that we can investigate the matter.
Print of the Dead
Meadow Wood
Levens
Kendal
LA8 8EY
United Kingdom
Email: help@printofthedead.co.uk
You also have the right to raise concerns with the UK's data-protection regulator, the Information Commissioner's Office (ICO).
22. Contact Us
For any questions about this Privacy Policy or how your personal information is handled, please contact:
Print of the Dead
Meadow Wood
Levens
Kendal
LA8 8EY
United Kingdom
Email: help@printofthedead.co.uk
Website: printofthedead.co.uk